The first withdrawal almost always waits on a document check. That is not a “stuck cashier”. It is KYC: passport, a selfie, sometimes proof of the payment method.
It makes sense to pass the check before a large deposit, not after a win. The same method for deposit and withdrawal also reduces extra questions.
A long first cashout is normal. A cashout that never leaves “pending” after the documents were accepted is a different story and belongs in the room’s own thread.
Discussion
Mine sat for two days on the selfie. After that the second withdrawal was same-day.
I deposited by card and tried to withdraw to crypto. They asked for the card statement. Same method is less pain.